Dynamic Business Letters

Classification of business (commercial) letters

Business letters can conveniently be classified according to their tone and structure as follows:Information lettersThere are two types of information letters asRoutine as: Special Purpose as:Enquiries CircularsQuotations PersonnelOrders AgenciesPayments TravelInformation letters are those that are aimed primarily at seeking or giving information. They include enquiries and replies; estimates, tenders, quotations and acknowledgments and letters relating

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